New Zealand Certificate in Business (Administration and Technology) (Level 4)


This programme is delivered fully online. Watch our video to see what online study with Open Polytechnic is like.

This qualification will give you the skills and knowledge to be able to work in a range of office administration roles.

Graduates of this programme will be able to apply business technologies to perform a wide range of administrative duties and tasks under broad guidance, in accordance with ngā kaupapa o te Tiriti o Waitangi (the principles of the Treaty of Waitangi), and in a multi-cultural environment. 


What you will learn 

When you achieve this qualification, you will be able to: 

  • Select and apply business applications and technological devices to provide administrative services to meet business needs 
  • Process comprehensive data, produce detailed information, and perform detailed financial calculations for business purposes 
  • Maintain administrative systems and processes and make recommendations for improvements to meet business needs 
  • Collaborate and contribute to the achievement of team objectives 
  • Select and apply customer service techniques to consistently meet stakeholder expectations 
  • Behave professionally and ethically and in a socially and culturally responsible manner, and apply personal and interpersonal skills in administration roles, to support the performance of the entity 

 Career opportunities 

This qualification will give you the skills and knowledge to be employed in a wide range of general business administration roles in a variety of sectors, including business and cultural or community contexts. 

Study pathways 

This qualification provides a pathway to a range of qualifications.  These include: 

New Zealand Certificate in Business (Accounting Support Services) (Level 4) 

New Zealand Certificate in Business (First Line Management) (Level 4) 

New Zealand Certificate in Business (Small Business) (Level 4) 

New Zealand Diploma in Business (Level 5) with strands in:

Award of this qualification may equip graduates towards provisional certification by the Association of Administrative Professionals of New Zealand (AAPNZ) 

Maximum Programme Completion Time

To be awarded the qualification, the programme must be completed in no more than 4 years of first enrolment, unless there are exceptional circumstances.