Contact us

New Zealand contact details

Freephone: 0508 650 200

Fax: 04 913 5308

Email: Customer Services

Monday to Friday 8am - 5pm

 

International contact details

Call: +64 4 913 5300

Fax: +64 4 913 5308

Email: Customer Services

Australian freephone number

Freephone: 1 800 791830 

 

Helpdesk

If you have a technical issue you need help with, we have extended the times you can contact our Helpdesk team. Contact us during the below hours on 0508 650 200 or email for help with Online Campus, My Open Polytechnic, OneDrive or other technical issues you may need help with:

 

Standard hours                                                
  • Monday:  8am-9pm  
  • Tuesday: 8am-9pm   
  • Wednesday:  8am-9pm 
  • Thursday: 8am-9pm
  • Friday: 8am - 5pm
  • Saturday: 1pm-5pm
  • Sunday: 1pm-5pm

 

Web chat

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Postal address