Learner study support

Studying by distance learning doesn't mean you'll be on your own. We’re here to support you every step of the way.

Find out about who’s here to support you during your study and how to contact them, and get tips for getting started with online study.  

  • Getting started with online learning

    Tīmatahia tō whai i te mātauranga mā te ipurangi

    We’ve put together some information to help you get going with online learning, including what to expect, what you can do to get started and the support available.

  • Course and study support

    Tautiaki akomanga | Ako

    If you need help to get started, have a question about your course or assessment or need advice on what to study next, we’re here to help. 

  • Supporting Māori learner success

    At Kuratini Tuwhera, our ākonga are the most important thing. We offer a range of services and solutions to help you succeed in your study journey.

  • Pasifika learner support

    Studying online might be something new for you, or you might have studied with us for a while. Whatever stage you are in your study journey with us, we're her to support you.

  • Disability and Access Services

    Ratonga hauā | Tomonga

    Disability and Access Services are here to support learners who identify as having a disability, chronic medical condition or neurodiversity. If you need assistance to access your online course or engage in learning they are here to help.

  • Get help with academic writing and research skills

    If you need help to improve your academic writing, research and or with general study skills, our Library and Learning Centre, Te Whare Pukapuka Wāhanga Whakapakari Ako, team are here to help. 

  • Mental health support

    If you or one of your whānau or friends need mental health support or information right now you can contact one of the free helpline services listed on this page. 

  • Access to local campus services

    Āheitanga ki ngā ratonga ā-kura

    As an Open Polytechnic learner you can access campus facilities and learner support at some regional polytechnics. See Take a look to see what services and facilities are available.