Graduates of this programme will be able to apply business technologies to perform a wide range of administrative duties and tasks under broad guidance, in accordance with ngā kaupapa o te Tiriti o Waitangi (the principles of the Treaty of Waitangi), and in a multi-cultural environment.

What you will learn

• When you achieve this qualification, you will be able to:
• Select and apply business applications and technological devices to provide administrative services to meet business needs
• Process comprehensive data, produce detailed information, and perform detailed financial calculations for business purposes
• Maintain administrative systems and processes and make recommendations for improvements to meet business needs
• Collaborate and contribute to the achievement of team objectives
• Select and apply customer service techniques to consistently meet stakeholder expectations
• Behave professionally and ethically and in a socially and culturally responsible manner, and apply personal and interpersonal skills in administration roles, to support the performance of the entity.

Career opportunities

This qualification will give you the skills and knowledge to be employed in a wide range of general business administration roles in a variety of sectors, including business and cultural or community contexts.

Is this the right programme for your needs?

We also offer a Level 3 version of this programme. Information about what the Level 3 programme covers is below so to help you decide which is the best one for your needs.  

In the New Zealand Certificate in Business (Administration and Technology) (Level 3) you will learn how to:

• Provide administrative and general office services using business technologies to support everyday operational activities in an office environment.  
• Process data, produce information, and perform financial calculations for business purposes.  
• Work cooperatively within a team and contribute to the achievement of objectives.  
• Select and apply customer service techniques to best meet stakeholder expectations.
• Behave professionally and ethically and in a socially and culturally responsible manner and apply personal and interpersonal skills to contribute to the performance of the office.

Learn more about the New Zealand Certificate in Business (Administration and Technology) (Level 3)

Study pathways 

This qualification provides a pathway to a range of qualifications: 

New Zealand Certificate in Business (Accounting Support Services) (Level 4) 

New Zealand Certificate in Business (First Line Management) (Level 4) 

New Zealand Certificate in Business (Small Business) (Level 4) 

New Zealand Diploma in Business (Level 5) with strands in:

• Accounting,
• Administration and Technology,
• Human Resource Management,
• Leadership and Management,
• Marketing and Sales, and
• Project Management 

Award of this qualification may equip graduates towards provisional certification by the Association of Administrative Professionals of New Zealand (AAPNZ)