Communication and Relationship Management

Course code 73130

This first-year introductory online course is for people interested in a career working with people. This could be as a primary care worker, counsellor, support worker, mediator or facilitator, or in a role that requires strong interpersonal relationship management skills, such as human resources, public relations, supervision or management. It introduces learners to psychological issues surrounding communication and interpersonal relationships, including applications of communication theory to applied situations.

The online course also develops awareness of the learner’s own strengths and weaknesses in interpersonal communication and gives opportunities for the learner to strategise and carry out an approach to address such limitations.

For more information watch the course introduction video below.

How to enrol

Before enrolling in this course you need to:

  • Choose the qualification you will study the course under. See the Work towards tab below for qualification options.
  • Check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses tab on the qualification page.
  • Level 5  
    Credits 20 
  • Study type Trimester  
    EFTS 0.1667  
  • Availability
    2019 :  
    Trimester 1 enrol by 12 Feb 2019 to start 25 Feb 2019
    Trimester 2 enrol by 23 Jun 2019 to start 1 Jul 2019
    Trimester 3 enrol by 20 Oct 2019 to start 28 Oct 2019
  • Delivery type
    2019 :  
    Trimester 1, 2 & 3 2019 Online only
  • Workload

    Allow approximately 10-12 hours study time per week for each 20 credit course. This may be higher around assessment due dates or exam time.

  • Fees
    2019 :  
    NZ students $730 + $60 annual administration fee
    International students $2,254 + $60 annual administration fee
  • Prerequisites Check entry and other requirements under the qualification you are studying  

Students who successfully complete this course will be able to

  • Show an understanding of how their own interpersonal communication style reflects key principles of effective communication. 
  • Describe the impact of, and be responsive to, the effect of culture (e.g. gender, ethnicity, sexuality, religion, disability, social group) on relationships and communication. 
  • Identify and use communication methods that are appropriate for the context and intended outcomes of the interaction.

Entry test

If you have not successfully completed study at Level 5 or higher you need to pass an online entry test before enrolling in this course.


This course is 100% internally assessed


There are no textbooks required for this course

Other requirements

Your course is delivered 100% online. To complete this course you will need access to a computer or device, broadband internet and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content and submitting online assessments. If you are unsure if your current computer/device or internet access allows you to complete your online learning with us, please contact us before applying to enrol.