Communication and Relationship Management

73130

This first-year introductory online course is for people interested in a career working with people.

  •  
    Level
    5
  •  
    Credits
    20
  •  
    EFTs
    0.1667
  • Delivery type
    2019
    Trimester 2 & 3 2019 Online only
  • Workload

    Allow 10-12 hours study time per week for each 20 credit course. 

  • Cost
    2019
    NZ students $730 + $60 annual administration fee
    International students $2,254 + $60 annual administration fee
  • Intakes
    2019
    Trimester 2 enrol by 23 Jun 2019 to start 1 Jul 2019
    Trimester 3 enrol by 20 Oct 2019 to start 28 Oct 2019
  •  
    Prerequisites Check entry and other requirements under the qualification you are studying

This could be as a primary care worker, counsellor, support worker, mediator or facilitator, or in a role that requires strong interpersonal relationship management skills, such as human resources, public relations, supervision or management. It introduces learners to psychological issues surrounding communication and interpersonal relationships, including applications of communication theory to applied situations.

The online course also develops awareness of the learner’s own strengths and weaknesses in interpersonal communication and gives opportunities for the learner to strategise and carry out an approach to address such limitations.

For more information watch the course introduction video below.

 

Students who successfully complete this course will be able to

  • Show an understanding of how their own interpersonal communication style reflects key principles of effective communication. 
  • Describe the impact of, and be responsive to, the effect of culture (e.g. gender, ethnicity, sexuality, religion, disability, social group) on relationships and communication. 
  • Identify and use communication methods that are appropriate for the context and intended outcomes of the interaction.

Entry test

If you have not successfully completed study at Level 5 or higher you need to pass an online entry test before enrolling in this course.

Assessment

This course is 100% internally assessed

Textbooks

There are no textbooks required for this course

Other requirements

Your course is delivered 100% online. To complete this course you will need access to a computer or device, broadband internet and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content and submitting online assessments. If you are unsure if your current computer/device or internet access allows you to complete your online learning with us, please contact us before applying to enrol. 

How to enrol

Before enrolling in this course you need to:

  • choose the qualification you will study the course under
  • check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.

You can do this course as part of these qualifications:

Certificate of Proficiency
Certificate
Bachelor's Degree
  •  
    Level
    5
  •  
    Credits
    20
  •  
    EFTs
    0.1667
  • Delivery type
    2019
    Trimester 2 & 3 2019 Online only
  • Workload

    Allow 10-12 hours study time per week for each 20 credit course. 

  • Cost
    2019
    NZ students $730 + $60 annual administration fee
    International students $2,254 + $60 annual administration fee
  • Intakes
    2019
    Trimester 2 enrol by 23 Jun 2019 to start 1 Jul 2019
    Trimester 3 enrol by 20 Oct 2019 to start 28 Oct 2019
  •  
    Prerequisites Check entry and other requirements under the qualification you are studying