Communication and Relationship Management

73130

This first-year introductory online course is for people interested in a career working with people.

  •  
    Level
    5
  •  
    Credits
    20
  •  
    EFTS
    0.1667
  • Delivery type
    2020
    Trimester 2 & 3 2020 Online only
  • Teaching weeks 16 weeks
  • Workload Approximately 13 hours per week
  • Intakes
    2020
    Trimester 2 enrol by 22 Jun 2020 to start 29 Jun 2020
    Trimester 3 enrol by 19 Oct 2020 to start 26 Oct 2020
  •  
    Prerequisites Check entry and other requirements under the qualification you are studying

This could be as a primary care worker, counsellor, support worker, mediator or facilitator. It is also suitable if you want to work in a role that need strong interpersonal relationship management skills, such as human resources, public relations, supervision or management.

For more information watch the course introduction video below.

 What you will learn

This online course will introduce you to psychological issues surrounding communication and interpersonal relationships, including applications of communication theory to applied situations.

It will help you develop awareness of your own strengths and weaknesses in interpersonal communication. You will have opportunities to strategise and carry out an approach to address such limitations.

 When you successfully complete this course you will be able to:

  • show an understanding of how your own interpersonal communication style reflects key principles of effective communication.
  • describe the impact of, and be responsive to, the effect of culture (e.g. gender, ethnicity, sexuality, religion, disability, social group) on relationships and communication.
  • identify and use communication methods that are appropriate for the context and intended outcomes of the interaction.

Assessment

This course is 100% internally assessed.

Online learning

This course is delivered 100% online. This means you will access your course content and submit assignments online. For online learning you need access to a computer or device, and reliable internet. 

Textbooks

No textbooks are needed for this course.

How to enrol

Before enrolling in this course you need to:

  • choose the qualification you will study the course under
  • check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.

Work towards

You can do this course as part of these qualifications:

Certificate of Proficiency
Certificate
Bachelor's Degree
  •  
    Level
    5
  •  
    Credits
    20
  •  
    EFTS
    0.1667
  • Delivery type
    2020
    Trimester 2 & 3 2020 Online only
  • Teaching weeks 16 weeks
  • Workload Approximately 13 hours per week
  • Intakes
    2020
    Trimester 2 enrol by 22 Jun 2020 to start 29 Jun 2020
    Trimester 3 enrol by 19 Oct 2020 to start 26 Oct 2020
  •  
    Prerequisites Check entry and other requirements under the qualification you are studying