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Quality Management assists you to gain understanding of how organisations embed quality into organisational practices and also transform the quality of their products and services to satisfy customer needs and expectations.
This online course teaches quality management and how to apply it in an organisation, including defining quality; determining its cost; TQM; Kaizen; and quality strategies, standards and culture.
For more information watch the course introduction video below.
Before enrolling in this course you need to:
Allow approximately 10-12 hours study time per week for each 20 credit course. This may be higher around assessment due dates or exam time.
If you need to discuss prerequisites for this course contact us
We recommend you have an understanding of operations management before you enrol in this course.
Your course is delivered 100% online. To complete this course you will need access to a computer or device, broadband internet and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content and submitting online assessments. If you are unsure if your current computer/device or internet access allows you to complete your online learning with us, please contact us before applying to enrol.
Assessment is 100% In-course