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This online course provides you with the opportunity to reflect on behaviour that you find challenging in their workplace.
You will describe and demonstrate effective communication techniques as a strategy to minimise the impact of challenging behaviours.
You will explore the holistic needs of a person you support and how these impact on health and well-being. You will use personal planning to help empower the person you support to address their holistic needs.
For more information watch the course introduction video below.
Courses offered under New Zealand Certificate in Health and Wellbeing (Level 3) (Support Work) qualification are currently fee free. Check out the Fee free offer tab on the qualification web page for information.
Before enrolling in this course you need to:
All our open courses have a credit value. For each credit, allow about 10 hours of study. Your workload may be higher around assessment due dates.
This course is 100% internally assessed
No textbooks are required for this course
Your course is delivered 100% online. To complete this course you will need access to a computer or device, broadband internet and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content and submitting online assessments. If you are unsure if your current computer/device or internet access allows you to complete your online learning with us, please contact us before applying to enrol.