Providing Pharmacy Services and Advice

PHR002

The purpose of this course is to prepare you to provide safe client centred advice and health care services within a pharmacy

Students who successfully complete this course will be able to

  • Identify conditions and circumstances when referral to a pharmacist is required.
  • Provide safe advice to clients on pharmacy related products.
  • Apply legislation appropriate to working with medicines.
  • Carry out the procedures for receiving and delivering prescriptions in accordance with pharmacy workplace requirements.
  • Describe systems for maintaining stock and carry out a range of stock maintenance activities, preventing stock loss and managing waste in accordance with workplace requirements.
  • Accurately perform workplace calculations in accordance with workplace requirements.

Course content includes

  • Determine when referral to a pharmacist is necessary
  • Asking questions (WWHAM, Who it’s for; What are the symptoms; How long have you had it; Action taken so far; On any other Medicines or is there any existing medical conditions) to provide advice to customers/patients
  • Misuse of medicines
  • Receiving and delivering prescriptions/ward charts/pharmacy related products
  • Stock maintenance, loss prevention and waste management

Assessment

This course is assessed through online written assessments and a logbook of work-based tasks verified from a supervising pharmacist

Computer and internet requirements

To complete this course you will need access to a laptop or desktop computer, reliable broadband internet connection and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content, and writing and submitting online assessments. If you are unsure if your current computer or internet access allows you to complete your online learning with us, please contact us before applying to enrol.

How to enrol

Before enrolling in this course you need to:

  • choose the qualification you will study the course under
  • check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.

Work towards

You can do this course as part of these qualifications:

Certificate

Course availability over the next 12 months

Apr

April enrolment dates

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21 Mar 2023
3 Apr 2023
12 Nov 2023
May

May enrolment dates

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18 Apr 2023
1 May 2023
10 Dec 2023
Jun

June enrolment dates

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23 May 2023
5 Jun 2023
14 Jan 2024
Jul

July enrolment dates

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27 Jun 2023
10 Jul 2023
18 Feb 2024
Aug

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25 Jul 2023
7 Aug 2023
17 Mar 2024
Sep

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22 Aug 2023
4 Sep 2023
14 Apr 2024
Oct

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Nov

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Dec

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2024
Jan

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Feb

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Mar

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