Course

Providing Pharmacy Services and Advice


Course code PHR002

The purpose of this course is to prepare you to provide safe client centred advice and health care services within a pharmacy

How to enrol

Before enrolling in this course you need to:

  • Choose the qualification you will study the course under. See the Work towards tab below for qualification options.
  • Check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses tab on the qualification page.
  • Level 3  
    Credits 20 
  • Study type Open  
    EFTS 0.1667  
  • Availability
    2018 :  
    This course will start on the first Monday of the month you select for enrolment.
    2019 :  
    This course will start on the first Monday of the month you select for enrolment.
  • Delivery type
    2018 :  
    Online only
    2019 :  
    Online only
  • Workload

    All our open courses have a credit value. For each credit, allow about 10 hours of study. Your workload may be higher around assessment due dates.

  • Fees
    2018 :  
    NZ students $600 + $60 annual administration fee
    International students $1,800 + $60 annual administration fee
    2019 :  
    NZ students $600 + $60 annual administration fee
    International students $1,800 + $60 annual administration fee
  • Prerequisites    

    If you need to discuss prerequisites for this course contact us

Students who successfully complete this course will be able to

  • Identify conditions/situations when referral to a pharmacist is required
  • Provide safe advice on pharmacy related products to clients 
  • Describe the issues relating to the misuse of medicines 
  • Explain and carry out the procedures for receiving and delivering prescriptions and pharmacy related products in accordance with pharmacy workplace requirements 
  • Describe systems for maintaining stock and carry out a range of stock maintenance activities, preventing stock loss and managing waste in accordance with workplace requirements
  • Identify and apply professional and legislative requirements for working with medicines, including the classification of medicines.
  • Accurately perform workplace calculations in accordance with workplace requirements

Course content includes

  • Determine when referral to a pharmacist is necessary
  • Asking questions (WWHAM, Who it’s for; What are the symptoms; How long have you had it; Action taken so far; On any other Medicines or is there any existing medical conditions) to provide advice to customers/patients
  • Misuse of medicines
  • Receiving and delivering prescriptions/ward charts/pharmacy related products
  • Stock maintenance, loss prevention and waste management

Assessment

This course is assessed through online written assessments and a logbook of work-based tasks verified from a supervising pharmacist