Designing Library and Information Services and Programmes

 It considers the planning phase including conducting a needs assessment, community analysis, and community engagement with a range of communities, including Māori and Pasifika. The development phase of a service includes determining the best approach for service design and creating a business plan. The final phase considers programme delivery and assessing the quality of services for further planning and improvement.

For more information watch the course introduction video below.

Students who successfully complete this online course will be able to

• Assess the need for library and information services within diverse communities including Māori and Pasifika, explain the context in which the need arises, and show how the services can be delivered.
• Design and develop effective planning tools for service development.
• Create a plan for service implementation, including partnerships, launch, delivery and evaluation.

Assessment

This course is 100% internally assessed

Textbooks

No textbooks are required for this course

Computer and internet requirements

This course is delivered online, so you will access your course material and submit assessments online. Our online courses may include reading, videos, quizzes or activities, and you may need to download content.

For online learning you need:

• Access to a laptop or desktop computer
• Reliable internet and data plan.  

If you are unsure if your current computer, Windows or internet access will allow you to study online, please contact us before applying to enrol. 

Find out more about online learning 

How to enrol

Before enrolling in this course you need to:

• choose the qualification you will study the course under
• check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.