This online Library and Information Services course looks at the whole process of designing services in library and information service contexts.
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Level6
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Credits20
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Cost$793 NZ Domestic$2,010 NZ International
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EFTS0.1667
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Delivery typeOnline only
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Teaching weeks 16 weeks
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Workload Approximately 13 hours per week
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Prerequisites Check entry and other requirements under the qualification you are studying
It considers the planning phase including conducting a needs assessment, community analysis, and community engagement with a range of communities, including Māori and Pasifika. The development phase of a service includes determining the best approach for service design and creating a business plan. The final phase considers programme delivery and assessing the quality of services for further planning and improvement.
For more information watch the course introduction video below.
Students who successfully complete this online course will be able to
- Assess the need for library and information services within diverse communities including Māori and Pasifika, explain the context in which the need arises, and show how the services can be delivered.
- Design and develop effective planning tools for service development.
- Create a plan for service implementation, including partnerships, launch, delivery and evaluation.
Assessment
This course is 100% internally assessed
Textbooks
No textbooks are required for this course
Computer and internet requirements
To complete this course you will need access to a laptop or desktop computer, reliable broadband internet connection and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content, and writing and submitting online assessments. If you are unsure if your current computer or internet access allows you to complete your online learning with us, please contact us before applying to enrol.
Learn more about our online learning and study tools.
How to enrol
Before enrolling in this course you need to:
- choose the qualification you will study the course under
- check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.
Work towards
You can do this course as part of these qualifications:
Certificate of Proficiency
Certificate
Bachelor's Degree
Graduate Diploma
Course availability over the next 12 months
Oct
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Nov
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Dec
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2025
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