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This online Library and Information Services course looks at the whole process of designing services in library and information service contexts. It considers the planning phase including conducting a needs assessment, community analysis, and community engagement with a range of communities, including Māori and Pasifika. The development phase of a service includes determining the best approach for service design and creating a business plan. The final phase considers programme delivery and assessing the quality of services for further planning and improvement.
Before enrolling in this course you need to:
Allow approximately 10-12 hours study time per week for each 20 credit course. This may be higher around assessment due dates or exam time.
This course is 100% internally assessed
No textbooks are required for this course
Your course is delivered 100% online. To complete this course you will need access to a computer or device, broadband internet and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content and submitting online assessments. If you are unsure if your current computer/device or internet access allows you to complete your online learning with us, please contact us before applying to enrol.