The aim of this online course is to develop the knowledge, skills, and attributes to engage, and maintain positive relationships, with stakeholders and to select appropriate small business technologies
-
Level4
-
Credits15
-
Cost$0 NZ Domestic$1,317 NZ International
-
EFTS0.125
-
Delivery typeOnline only
-
Teaching weeks 16 weeks
-
Workload Approximately 10 hours per week
-
Prerequisites Check entry and other requirements under the qualification you are studying
Learners who successfully complete this course will be able to
- Develop strategies to create and maintain relationships with diverse stakeholders.
- Devise customer service processes and practices for a small business.
- Create a technology plan to contribute to ongoing improvement of a small business.
Assessment
100% internal assessment
Textbooks
No textbooks are required for this course
Computer and internet requirements
To complete this course you will need access to a laptop or desktop computer, reliable broadband internet connection and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content, and writing and submitting online assessments. If you are unsure if your current computer or internet access allows you to complete your online learning with us, please contact us before applying to enrol.
Learn more about our online learning and study tools.
How to enrol
Before enrolling in this course you need to:
- choose the qualification you will study the course under
- check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.
Work towards
You can do this course as part of these qualifications:
Certificate
Course availability over the next 12 months
Dec
|
2025
Jan
|
Feb
|
Mar
|
Apr
|
May
|
Jun
|
Jul
|
Aug
|
Sep
|
Oct
|
Nov
|