eduroam FAQs for learners
About eduroam
eduroam is a secure and free wireless network designed to offer seamless connectivity and global roaming services.
If you're an ākonga (learner) at Open Polytechnic, you can access eduroam using your myop email address and password.
Getting started using eduroam
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Do I need a WiFi connection to set up eduroam on my device?
You can find step-by-step instructions for setting up eduroam here. We recommend doing this from home, with a stable internet connection first, for a smoother experience.
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Do I need to change my password to use eduroam?
No. Those with a @myop.ac.nz email address typically won’t need to change their password. However, if your password is over six weeks old, you might need to change it once.
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Is the eduroam network secure for my data and online activities?
Yes, eduroam offers a secure wireless network with encryption and authentication protocols to safeguard your data and online activities.
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Can I use eduroam with any device?
Yes, you can set up eduroam on MacOS laptops, iOS devices and Android devices, using the provided instructions.
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Can I use eduroam simultaneously on multiple devices?
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Can I move between different eduroam networks?
Yes, your device should automatically connect without interruption as you move between eduroam networks within range.
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Is there a dedicated app for connecting to eduroam?
Yes. You can find the “geteduroam” app in your device’s app store. This app streamlines the configuration process, making it simpler and more convenient for you to connect to eduroam.
eduroam troubleshooting tips