New Zealand Certificate in Business (Introduction to Team Leadership) (Level 3)


This qualification is right for you if you are working towards or wanting to become a team leader. The qualification will provide you the skills and knowledge to contribute to effective team performance and to be effective in a leadership role within a team.

Graduates of this qualification will be able to contribute effectively to team objectives and develop team leadership skills. You will also be able to contribute effectively to an operational team, in accordance with ngā kaupapa o te Tiriti o Waitangi (the principles of the Treaty of Waitangi), and in a multi-cultural environment. 

What you will learn  

When you achieve this qualification you will be able to: 

  • Use effective team performance principles to lead a team 
  • Develop objectives for a team 
  • Communicate effectively with stakeholders 
  • Work cooperatively within a team and contribute to the achievement of objectives 
  • Apply effective problem-solving and decision-making for business purposes 
  •  Behave professionally and ethically and in a socially and culturally responsible manner to contribute to the performance of the team 

Update for re-enrolling learners

Learners who were already enrolled in NZ2453 New Zealand Certificate in Business (Introduction to Team Leadership) (Level 3) (Version 1) prior to 28 June 2023 can continue to complete their qualification.

The following table shows the completed courses you will be able to cross credit into the new Te Pūkenga programme (Version 2):

Open Polytechnic Course Version 1

Te Pūkenga Equivalent Course Version 2

NZCB301 Effective Team Performance

BSNS3401 Effective Team Performance

NZCB302 Business Communications

BSNS3402 Business Communications

NZCB303 Understanding Leadership

BSNS3403 Understanding Leadership

 If you have any questions, or need assistance with a study plan, please contact us.

 Career opportunities  

Graduates of this qualification may be employed in a leadership role within a team in a variety of employment, cultural, or community settings. 


Study pathways 


Maximum Programme Completion Time 

To be awarded the qualification, the programme must be completed in no more than 3 years of first enrolment, unless there are exceptional circumstances.