New Zealand Certificate in Business (Administration and Technology) (Level 3)
NZ2452
Closed to new enrolmentsGain technical knowledge and skills to perform administrative office tasks and produce a variety of business documents.
Availability
Our distance learning courses are offered throughout the year to help you fit study around your work and life commitments.
Courses are offered up to 12 times per year depending on demand and availability of academic staff.
Exact start dates are in the course information pages and in our Enrolment dates page:
Cost
- Course costs can be found on all course pages. The fees may increase annually.
- Qualification cost – to give you an idea of how much a qualification may cost in total over the duration of your studies, an approximate cost is provided for many of our qualifications. This is based on the required number of courses to complete the qualification and the average cost of those courses. It does not include annual administration fees, text books and course materials or external exam fees, and is subject to annual course fee increases.
Credits
Courses are assigned credits depending on how much time and effort is needed to complete their learning outcomes. In general, each credit represents approximately 10 hours of study time.
Delivery method
- Online – The course materials for online courses are delivered in an online format and all assignments are submitted online.
- Mixed – These courses are delivered using a mix of online and paper based course materials. This may include receiving paper course materials, submitting assignments online, or being required to participate in online forums and learning activities.
- Print Only - The course will be delivered using paper based courses materials, and assignments may need to be submitted in hard copy rather than online. This will depend on the course.
Whether courses are delivered online, on paper or a mixture of both, there may also be components such as workshops, noho marae, work experience and practicum to participate in. To find out what your course involves check the course information page.
EFTS
EFTS stands for equivalent full-time student. An EFTS is the study time required for each course and is used by the Tertiary Education Commission to decide if a course is part-time or full-time.
One year of full-time study is generally between 0.8 and 1.2 EFTS.
Level
You can tell how hard a course or qualification is by the level it is set at:
- Levels 1-4 are about the same as secondary school and basic trades training.
- Levels 5-7 are the same as university study.
Prerequisites
- Prerequisites are courses that must be completed before another course can be studied.
- Co-requisites are courses that can be studied at the same time as another course.
If a course has a specific prerequisite or co-requisite course, it will be listed on the course page under the title 'Prerequisites'. If no courses are listed, check the entry and other requirements under the qualification you are studying for. Some courses require you to have studied at a particular level prior to enrolling.
Student loans
Not all qualifications or students are eligible for student loans. You will need to meet criteria such as studying a minimum number of credits over a specific study period. It is up to you to apply for a student loan via StudyLink - Open Polytechnic does not do this for you.
Information about student loans and eligibility
Teaching weeks
Teaching weeks is the number of weeks that we teach a course. This differs from the enrolment period, which is based on the course start and end dates.
For example, a 20-week enrolment period will have 16 teaching weeks, followed by four weeks to accommodate marking, any extensions and reassessments, or exams.
Workload
The workload estimate given on a course page is calculated like this:
Number of credits x 10, divided by the number of teaching weeks for the course. The hours will be rounded up to nearest whole number.
Please note, this is a guide only. You may need more or less time for study, and you may also need to do more hours during assessment due dates or exams times.
-
Level3
-
Credits60
-
Student loan
Available.
This qualification will give you the skills and knowledge to do administrative office tasks and produce a variety of business documents using a range of business technologies and software applications.
You will gain effective communication skills and the ability to apply problem-solving and decision-making within a professional, bicultural and multi-cultural context.
This qualification covers the Microsoft Office applications - specifically; Word, Excel, Forms, OneNote and PowerPoint. You can access these applications free of charge through your student portal, My Open Polytechnic.
This qualification covers Zoom, but does not cover any other software i.e. Xero & MYOB.
New learners
This version of the programme is closed to new learners. A new unified programme is available for enrolment, click on the link below to apply to enrol.
For information on our other available business programmes go to: https://www.openpolytechnic.ac.nz/qualifications-and-courses/business/
Update for re-enrolling learners
If you were already enrolled in the previous programme for NZ2452 New Zealand Certificate in Business (Administration and Technology (Level 3) prior to 31 January 2024, and still have courses to complete, you can cross-credit your completed courses into the new unified programme.
The following table shows the completed courses you will be able to cross credit into the new unified programme*.
Courses in the programme offered up until the February 2024 intake |
Courses in the new unified programme |
BUS301 Business Administration |
BSNS3201 Customer Services |
BUS302 Business Technology |
BSNS3202 Business Technologies |
BUS303 Processing Business Information |
BSNS3203 Financial Information |
BUS304 Producing Professional Business Documents |
There is no cross credit from BUS304 into the unified programme. |
If you have any questions, or need assistance with a study plan, please contact us.
Computer and internet requirements
This programme is delivered online. To complete this programme you need to have access to a laptop or desktop computer, reliable broadband internet and a data plan so you can do your online learning. This may include streaming videos (including YouTube), downloading content, and writing and submitting online assessments.
If you are unsure if your current computer or internet access will allow you to complete your online learning with us, please contact us before applying to enrol.
Learn more about our online learning and study tools
What you will learn
When you achieve this qualification you will be able to:
- Provide administrative and general office services using business technologies, to support everyday operational activities
- Perform financial calculations, process data and produce information for business purposes
- Communicate effectively with stakeholders
- Work cooperatively within a team, and contribute to the achievement of objectives
- Select and apply customer service techniques, to meet stakeholder expectations
- Apply effective problem-solving and decision-making for business purposes
- Demonstrate professional and ethical behaviour in a socially and culturally appropriate manner
- Manage yourself effectively to contribute to performance of the entity
- Comply with internal policies and legislation and other external requirements for business entities.
Career opportunities
This qualification will give you the skills and knowledge to work, or gain employment, in a wide range of supervised general office administration roles in a variety of sectors.
These may include:
- Front line customer service roles such as receptionist
- Data entry operator
- Call or contact centre operators
- Secretary or office support workers.
Study pathways
This qualification provides a pathway to a range of qualifications. These include:
New Zealand Certificate in Business (First Line Management) (Level 4)
New Zealand Certificate in Business (Small Business) (Level 4)
New Zealand Certificate in Business (Administration and Technology) (Level 4)
Availability
Our distance learning courses are offered throughout the year to help you fit study around your work and life commitments.
Courses are offered up to 12 times per year depending on demand and availability of academic staff.
Exact start dates are in the course information pages and in our Enrolment dates page:
Cost
- Course costs can be found on all course pages. The fees may increase annually.
- Qualification cost – to give you an idea of how much a qualification may cost in total over the duration of your studies, an approximate cost is provided for many of our qualifications. This is based on the required number of courses to complete the qualification and the average cost of those courses. It does not include annual administration fees, text books and course materials or external exam fees, and is subject to annual course fee increases.
Credits
Courses are assigned credits depending on how much time and effort is needed to complete their learning outcomes. In general, each credit represents approximately 10 hours of study time.
Delivery method
- Online – The course materials for online courses are delivered in an online format and all assignments are submitted online.
- Mixed – These courses are delivered using a mix of online and paper based course materials. This may include receiving paper course materials, submitting assignments online, or being required to participate in online forums and learning activities.
- Print Only - The course will be delivered using paper based courses materials, and assignments may need to be submitted in hard copy rather than online. This will depend on the course.
Whether courses are delivered online, on paper or a mixture of both, there may also be components such as workshops, noho marae, work experience and practicum to participate in. To find out what your course involves check the course information page.
EFTS
EFTS stands for equivalent full-time student. An EFTS is the study time required for each course and is used by the Tertiary Education Commission to decide if a course is part-time or full-time.
One year of full-time study is generally between 0.8 and 1.2 EFTS.
Level
You can tell how hard a course or qualification is by the level it is set at:
- Levels 1-4 are about the same as secondary school and basic trades training.
- Levels 5-7 are the same as university study.
Prerequisites
- Prerequisites are courses that must be completed before another course can be studied.
- Co-requisites are courses that can be studied at the same time as another course.
If a course has a specific prerequisite or co-requisite course, it will be listed on the course page under the title 'Prerequisites'. If no courses are listed, check the entry and other requirements under the qualification you are studying for. Some courses require you to have studied at a particular level prior to enrolling.
Student loans
Not all qualifications or students are eligible for student loans. You will need to meet criteria such as studying a minimum number of credits over a specific study period. It is up to you to apply for a student loan via StudyLink - Open Polytechnic does not do this for you.
Information about student loans and eligibility
Teaching weeks
Teaching weeks is the number of weeks that we teach a course. This differs from the enrolment period, which is based on the course start and end dates.
For example, a 20-week enrolment period will have 16 teaching weeks, followed by four weeks to accommodate marking, any extensions and reassessments, or exams.
Workload
The workload estimate given on a course page is calculated like this:
Number of credits x 10, divided by the number of teaching weeks for the course. The hours will be rounded up to nearest whole number.
Please note, this is a guide only. You may need more or less time for study, and you may also need to do more hours during assessment due dates or exams times.
-
Level3
-
Credits60
-
Student loan
Available.
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New Zealand Certificate in Business (Administration and Technology) (Level 3)
NZ2452
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