Empowering People and Communities

Course code LIS601

This online course examines core professional-level techniques used by information professionals to support and empower information seekers in physical and virtual settings.

You will gain an understanding of key information behaviour theories, and will explore the interview process, advanced search skills, and specific techniques to support diverse groups of information seekers including Māori and Pasifika.

This online course will also examine how to design and deliver training and teaching programmes, and how to facilitate learning through supporting the development of multiple literacies.

How to enrol

Before enrolling in this course you need to:

  • Choose the qualification you will study the course under. See the Work towards tab below for qualification options.
  • Check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses tab on the qualification page.
  • Level 6  
    Credits 20 
  • Study type Trimester  
    EFTS 0.1667  
  • Availability
    2019 :  
    Trimester 2 enrol by 23 Jun 2019 to start 1 Jul 2019
    Trimester 3 enrol by 20 Oct 2019 to start 28 Oct 2019
  • Delivery type
    2019 :  
    Trimester 2 & 3 2019 Online only
  • Workload

    Allow approximately 10-12 hours study time per week for each 20 credit course. This may be higher around assessment due dates or exam time.

  • Fees
    2019 :  
    NZ students $730 + $60 annual administration fee
    International students $1,840 + $60 annual administration fee
  • Prerequisites Check entry and other requirements under the qualification you are studying  

Students who successfully complete this online course will be able to

  • Interpret information behaviour theory and practices, including information seeking by particular user groups including Māori and Pasifika.
  • Apply information facilitation skills and interview techniques to determine the information needs of individuals in a range of information service contexts.
  • Develop advanced search techniques to perform specialist and comprehensive information retrieval, using physical and digital tools.
  • Plan, deliver and evaluate a training or teaching programme in an information service context.
  • Support the development of multiple literacies through facilitating the creation of new knowledge and skills.


This course is 100% internally assessed


No textbooks are required for this course

Other requirements

Your course is delivered 100% online. To complete this course you will need access to a computer or device, broadband internet and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content and submitting online assessments. If you are unsure if your current computer/device or internet access allows you to complete your online learning with us, please contact us before applying to enrol. 

Lecturer / Tutor