This online course provides you with an understanding of:
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Level4
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Credits20
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Cost$0 NZ Domestic$1,157 NZ International
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EFTS0.1667
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Delivery typeOnline only
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Teaching weeks 16 weeks
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Workload Approximately 13 hours per week
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Prerequisites Check entry and other requirements under the qualification you are studying
1. The skills to effectively manage workflows
2. Effective performance management of a team
3. How assessment against agreed criteria can be useful in achieving operational objectives
4. Respond appropriately to achieve operational objectives
For more information watch the course introduction video below.
Students who successfully complete this online course will be able to
- Allocate and manage workflows to achieve team and individual objectives.
- Evaluate the effectiveness of existing resource allocation, identify gaps, recommend and implement improvements.
- Describe how team motivation and relationships in a team can influence workflows.
- Explain the performance review process and disciplinary procedures.
- Develop a plan of action to address performance and workflow variation(s).
Assessment
This course is 100% internally assessed
Textbooks
No textbooks are required for this course
Computer and internet requirements
To complete this course you will need access to a laptop or desktop computer, reliable broadband internet connection and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content, and writing and submitting online assessments. If you are unsure if your current computer or internet access allows you to complete your online learning with us, please contact us before applying to enrol.
Learn more about our online learning and study tools.
How to enrol
Before enrolling in this course you need to:
- choose the qualification you will study the course under
- check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.
Work towards
Course availability over the next 12 months
Dec
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2025
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