This online course will provide you with an understanding of:
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Level4
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Credits20
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Cost$0 NZ Domestic$1,092 NZ International
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EFTS0.1667
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Delivery typeOnline only
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Teaching weeks 16 weeks
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Workload Approximately 13 hours per week
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Prerequisites Check entry and other requirements under the qualification you are studying
- How communication can assist in developing relationships.
- How motivation and involvement of teams contributes to achievements of objectives.
- Managing relationships within a team.
For more information watch the course introduction video below.
Students who successfully complete this online course will be able to
- Identify, analyse and create different types of communication commonly used within organisations.
- Describe the role of communication in developing successful teams.
- Identify and apply appropriate communication tools for internal and external stakeholder groups
- Apply effective strategies to lead and motivate a team.
- Analyse a situation of conflict
- Identify and apply appropriate conflict resolution strategies.
Assessment
This course is 100% internally assessed
Textbooks
No textbooks are required for this course
Computer and internet requirements
To complete this course you will need access to a laptop or desktop computer, reliable broadband internet connection and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content, and writing and submitting online assessments. If you are unsure if your current computer or internet access allows you to complete your online learning with us, please contact us before applying to enrol.
Learn more about our online learning and study tools.
How to enrol
Before enrolling in this course you need to:
- choose the qualification you will study the course under
- check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.
Work towards
Course availability over the next 12 months
Oct
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Nov
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Dec
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2025
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Feb
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Mar
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