This online course will enable you to respond to stakeholder requirements through utilising effective customer service strategies and creating complex documents.
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Level4
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Credits15
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Cost$0 NZ Domestic$905 NZ International
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EFTS0.125
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Delivery typeOnline only
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Teaching weeks 16 weeks
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Workload Approximately 10 hours per week
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Prerequisites Check entry and other requirements under the qualification you are studying
When you successfully complete this online course you will be able to:
- Use digital technologies to create complex documents in response to stakeholder requirements.
- Collaborate and work effectively with others toward achieving team objectives.
- Provide customer service strategies and apply problem solving techniques to meet stakeholder expectations in an ethically and socially appropriate manner.
Computer and internet requirements
To complete this course you will need access to a laptop or desktop computer, reliable broadband internet connection and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content, and writing and submitting online assessments. If you are unsure if your current computer or internet access allows you to complete your online learning with us, please contact us before applying to enrol.
Learn more about our online learning and study tools.
Work towards
Course availability over the next 12 months
Oct
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Nov
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Dec
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2025
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Feb
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Mar
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Apr
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