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This course will enable you to critically analyse the organisational context for human service delivery, including Pasifika, iwi and Maori health and social service organisations.
It will evaluate the role of governance, management and leadership in human service organisations during times of stability and change. It will consider internal and external policies and processes that impact on organisational performance and quality assurance, and propose strategies to enhance user involvement and services.
You will be able to evaluate resource management, including volunteers, in human service organisations; and to propose approaches to improve inter-professional and inter-agency practice as well as promote rangatiratanga and Treaty partnership(s).
Before enrolling in this course you need to:
Allow approximately 10-12 hours study time per week for each 20 credit course. This may be higher around assessment due dates or exam time.
If you need to discuss prerequisites for this course contact us
This course is 100% internally assessed