New Zealand Certificate in Business (First Line Management) (Level 4)

NZ2456

New Zealand Certificate in Business (First Line Management) (Level 4)

NZ2456

This online qualification will give you the skills and knowledge needed for first line management roles.

You will be able to lead teams and manage workflows in an effective and ethical way to achieve team and organisational objectives, in accordance with ngā kaupapa o te Tiriti o Waitangi (the principles of the Treaty of Waitangi), and in a multi-cultural environment. 

Zero fees offer

This programme is offered under zero fees. For full details and terms and conditions please click the 'Zero fees offer' tab above.

Career opportunities

This qualification will give you the skills required to be employed in management roles such as a first line manager in a variety of business, cultural, or community contexts. 

What you will learn

When you complete this programme you will be able to:

  • Manage workflows in an operational context to achieve team objectives.  
  • Assess issues and respond appropriately to management to contribute to business objectives
  • Motivate a team to achieve their objectives and contribute to business objectives
  • Develop effective relationships with team members and stakeholders
  • Promote an inclusive environment that values diversity for positive performance
  • Apply leadership styles effectively in different environments
  • Behave professionally and ethically and in a socially and culturally responsible manner
  • Apply personal and interpersonal skills to lead teams and manage workflows. 

Maximum programme completion time

To be awarded the qualification, the programme must be completed in no more than four years of first enrolment, unless there are exceptional circumstances.