This online qualification will give you the business administration and technology skills to work in a range of supervised general office administration roles. It will enable you to operate business technologies and perform a range of administrative tasks, in accordance with ngā kaupapa o te Tiriti o Waitangi (the principles of the Treaty of Waitangi), and in a multi-cultural environment. 

What you will learn  

When you achieve this qualification, you will be able to:  

• Provide administrative and general office services using business technologies to support everyday operational activities in an office environment.  
• Process data, produce information, and perform financial calculations for business purposes.  
• Work cooperatively within a team and contribute to the achievement of objectives.  
• Select and apply customer service techniques to best meet stakeholder expectations. 
• Behave professionally and ethically and in a socially and culturally responsible manner and apply personal and interpersonal skills to contribute to the performance of the office

Career Opportunities 

Graduates of this qualification may be employed in a wide range of supervised general office administration roles in a variety of sectors, and in a wide range of roles in cultural and community settings. 

Study pathways

This qualification provides a pathway to a range of qualifications.  These include:

New Zealand Certificate in Business (First Line Management) (Level 4)

New Zealand Certificate in Business (Small Business) (Level 4)

New Zealand Certificate in Business (Administration and Technology) (Level 4)