New Zealand Certificate in Business (Administration and Technology) (Level 3)


Gain technical knowledge and skills to perform administrative office tasks and produce a variety of business documents.

This qualification will provide you with the business administration and technology skills to work in a range of supervised general office administration roles and will enable you to operate business technologies and perform a range of administrative tasks, in accordance with ngā kaupapa o te Tiriti o Waitangi (the principles of the Treaty of Waitangi), and in a multi-cultural environment. 

What you will learn 

When you achieve this qualification, you will be able to:  

  • Provide administrative and general office services using business technologies to support everyday operational activities in an office environment.  
  • Process data, produce information, and perform financial calculations for business purposes.  
  • Work cooperatively within a team and contribute to the achievement of objectives.  
  • Select and apply customer service techniques to best meet stakeholder expectations. 
  • Behave professionally and ethically and in a socially and culturally responsible manner and apply personal and interpersonal skills to contribute to the performance of the office

Career Opportunities 

Graduates of this qualification may be employed in a wide range of supervised general office administration roles in a variety of sectors, and in a wide range of roles in cultural and community settings. 

Computer and internet requirements

This programme is delivered online. To complete this programme you need to have access to a laptop or desktop computer, reliable broadband internet and a data plan so you can do your online learning. This may include streaming videos (including YouTube), downloading content, and writing and submitting online assessments. 

If you are unsure if your current computer or internet access will allow you to complete your online learning with us, please contact us before applying to enrol.

 Study pathways

This qualification provides a pathway to a range of qualifications.  These include:

New Zealand Certificate in Business (First Line Management) (Level 4)

Maximum Programme Completion Time 

To be awarded the qualification, the programme must be completed in no more than 4 years of first enrolment, unless there are exceptional circumstances.