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Level 6
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20 Credits
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0.1667 EFTS
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Delivery type:Online
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Course duration: 16 weeks
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Course cost:$890 NZ Domestic$2,104 NZ International
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Workload - Approximately 13 hours per week
An understanding of cultural diversity and the ability to negotiate social differences are essential for effectively communicating with, and providing appropriate information services to Māori, Pasifika and other diverse communities in Aotearoa New Zealand.
This online Library and Information Services course will equip you with a critical understanding of your own cultural and social position in Aotearoa New Zealand as a starting point for understanding others. You will begin by identifying personal gaps in knowledge and practice when engaging with diverse communities. The course will then introduce you to applied intercultural communication theory, and provide you with good practice principles for understanding and working with diverse communities in information service contexts.
For more information watch the course introduction video below.
Students who successfully complete this course will be able to:
- Relate intercultural communication theory to good practice principles for understanding and working with diverse communities.
- Explain how personal understanding of identity and culture relate to cultural competence when working in information service contexts and building relationships with Māori, Pasifika and diverse groups.
- Compare culturally appropriate research and investigation approaches and methods to identify the needs of Māori, Pasifika and diverse groups and communities in relation to information literacy and information services provided by information organisations.
- Critically evaluate interactions and services in an Aotearoa New Zealand context to identify intercultural communication issues.
- Develop and implement culturally appropriate services.
Assessment
This course is 100% internally assessed.
Textbooks
No textbooks are required for this course.
Computer and internet requirements
This course is delivered online, so you will access your course material and submit assessments online. Our online courses may include reading, videos, quizzes or activities, and you may need to download content.
For online learning you need:
- Access to a laptop or desktop computer
- Reliable internet and data plan.
If you are unsure if your current computer, Windows or internet access will allow you to study online, please contact us before applying to enrol.
How to enrol
Before enrolling in this course you need to:
- choose the qualification you will study the course under
- check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.