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Level 4
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15 Credits
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0.125 EFTS
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Delivery type:Online
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Course duration: 16 weeks
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Course cost:$0 NZ Domestic$823 NZ International
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Workload - Approximately 10 hours per week
The aim of this online course is to develop the knowledge, skills, and attributes to engage, and maintain positive relationships, with stakeholders and to select appropriate small business technologies
Learners who successfully complete this course will be able to
- Develop strategies to create and maintain relationships with diverse stakeholders.
- Devise customer service processes and practices for a small business.
- Create a technology plan to contribute to ongoing improvement of a small business.
Assessment
100% internal assessment
Textbooks
No textbooks are required for this course
Computer and internet requirements
This course is delivered online, so you will access your course material and submit assessments online. Our online courses may include reading, videos, quizzes or activities, and you may need to download content.
For online learning you need:
- Access to a laptop or desktop computer
- Reliable internet and data plan.
If you are unsure if your current computer, Windows or internet access will allow you to study online, please contact us before applying to enrol.
How to enrol
Before enrolling in this course you need to:
- choose the qualification you will study the course under
- check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.