Operating in a Digital Environment

CCIU301

This online course will enable you to participate in a digital environment.

  •  
    Level
    3
  •  
    Credits
    10
  •  
    EFTS
    0.0833
  • Teaching weeks 16 weeks
  • Workload Approximately 7 hours per week
  •  
    Prerequisites Check entry and other requirements under the qualification you are studying

Learners who successfully complete this online course will be able to:

  • Create, combine, share and store logically work/study-related documents using word processing skills
  • Communicate with people/organisations using digital communications technologies
  • Apply search skills to find information online
  • Troubleshoot, fix, or escalate a range of common hardware and software problems

What you will learn

In this course, you will learn about:

  • How computer systems work
  •  How to set up a personal workstation
  • Creating and formatting word-processing documents
  • Using digital communications tools, such as email, Voice over Internet Protocol (VoIP), social media, websites, blogs, wikis, and forums
  • How the internet works
  • Researching information on the internet
  • Troubleshooting hardware and software problems
  • Maintaining a personal computer system

Assessment

100% internal assessment 

Textbooks

No textbooks are required for this course

Computer and internet requirements

The programme is specifically designed for a Windows / Microsoft environment. You will not be able to complete this qualification using a tablet, Chromebook, or Apple Mac computer.

This programme is delivered online. To complete this programme you will need access to a laptop or desktop computer, reliable broadband internet connection and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content, and writing and submitting online assessments.

If you are unsure if your current computer or internet access allows you to complete your online learning with us, please contact us before applying to enrol.

Work towards

Course availability over the next 12 months

Jun
Jul
Aug
Sep
Oct
Nov
Dec
2025
Jan
Feb
Mar
Apr
May
  •  
    Level
    3
  •  
    Credits
    10
  •  
    EFTS
    0.0833
  • Teaching weeks 16 weeks
  • Workload Approximately 7 hours per week
  •  
    Prerequisites Check entry and other requirements under the qualification you are studying