Professional Administrator

CBAT402

Level 4
15 Credits
0.125 EFTS
Delivery type:

Online
Course duration: 16 weeks
Course Duration
The course duration, or enrolment period, is the number of weeks from the course start to the course end date.

When you start your course, you will have a study guide to follow that outlines what topics to aim to work on each week.

For many courses the study guide will be based on teaching weeks, which is shorter than course duration. This is to allow time at the end of the course for assessment marking, extensions and exams.

Withdrawal dates are based on the course duration. Learn more about withdrawals and course transfers.
Workload - Approximately 10 hours per
week
Workload

Workload is an estimate of how many hours you need to study each week for the course. A course’s workload is calculated using:

Number of credits times 10 divided by the number of teaching weeks for the course.

The hours are rounded up to the nearest whole number.

Workload is only a guide – you may need more or less time each week. You might also need to allow more time when you have assessments due or exams.

Check our time information and calculator to help you decide if you can fit study into your life:

How much time will you need?

Availability

Monthly course availability for upcoming periods
Not available Oct	Not available Nov	Not available Dec	2027 Not available Jan	Not available Feb	Not available Mar	Not available Apr	Not available May	Not available Jun	Not available Jul	Not available Aug	Not available Sep

This online course will enable you to respond to stakeholder requirements through utilising effective customer service strategies and creating complex documents.

When you successfully complete this online course you will be able to:

Use digital technologies to create complex documents in response to stakeholder requirements.
Collaborate and work effectively with others toward achieving team objectives.
Provide customer service strategies and apply problem solving techniques to meet stakeholder expectations in an ethically and socially appropriate manner.

Computer and internet requirements

This course is delivered online, so you will access your course material and submit assessments online. Our online courses may include reading, videos, quizzes or activities, and you may need to download content.

For online learning you need:

Access to a laptop or desktop computer
Reliable internet and data plan.

If you are unsure if your current computer, Windows or internet access will allow you to study online, please contact us before applying to enrol.

Find out more about online learning

How to apply

Apply to study a programme

You can study this course as part of any of the programmes listed below.

Click on a tile to go the programme information, including the entry requirements and how many courses you'll need to do to complete the programme.

From there you click 'Apply now' and start your study journey.

Fees free study

Micro-credentials

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