Implementing Quality

Course code QM504

This course builds on knowledge and understanding of quality management and quality analysis tools introduce the you to the principles of population sampling and the costs associated with implementing a quality management system.  

The ISO 9001 Quality Management System Standard is used as an exemplar in exploring the benefits and barriers to implementation of a documented quality management system.  

How to enrol

Before enrolling in this course you need to:

  • Choose the qualification you will study the course under. See the Work towards tab below for qualification options.
  • Check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses tab on the qualification page.
  • Level 5  
    Credits 15 
  • Study type Open  
    EFTS 0.125  
  • Availability
    2018 :  
    This course will start on the first Monday of the month you select for enrolment.
  • Delivery type
    2018 :  
  • Workload

    All our open courses have a credit value. For each credit, allow about 10 hours of study. Your workload may be higher around assessment due dates.

  • Fees
    2018 :  
    NZ students $548 + $60 annual administration fee
    International students $1,647 + $60 annual administration fee
  • Prerequisites    

    If you need to discuss prerequisites for this course contact us

Students who successfully complete this course will be able to

  • Estimate population parameters and determine sampling distributions and apply selection techniques in acceptance sampling to determine the quality of a batch, or a day’s production.
  • Use random number tables and manipulation raw data to suit specific tasks.
  • Evaluate and discuss relevant statements about populations from samples.
  • Apply and interpret quality cost analysis in specific situations.
  • Provide examples of requirements for an organisation to meet compliance with criteria from ISO 9001.
  • Explain how a documented quality system may be constructed to meet the requirements of a Quality Manual.
  • Describe the requirements of a written procedure for a specific situation.
  • Design a framework for the implementation of a Quality Management System relevant to a stated organisation.
  • Identify barriers to implementation of a Quality Management System and provide potential solutions to overcome such barriers.


This course is 100% internally assessed.

Lecturer / Tutor