Course

Retail Operations in the Pharmacy Environment


Course code PHA003

The purpose of this online course is to prepare you to be able to undertake all retail operations and lead and support teams within the pharmacy. 

For more information watch the course introduction video below.

How to enrol

Before enrolling in this course you need to:

  • Choose the qualification you will study the course under. See the Work towards tab below for qualification options.
  • Check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses tab on the qualification page.
  • Level 4  
    Credits 20 
  • Study type Open  
    EFTS 0.1667  
  • Availability
    2018 :  
    This course will start on the first Monday of the month you select for enrolment.
    2019 :  
    This course will start on the first Monday of the month you select for enrolment.
  • Delivery type
    2018 :  
    Online only
    2019 :  
    Online only
  • Workload

    All our open courses have a credit value. For each credit, allow about 10 hours of study. Your workload may be higher around assessment due dates.

  • Fees
    2018 :  
    NZ students $600 + $60 annual administration fee
    International students $1,800 + $60 annual administration fee
    2019 :  
    NZ students $600 + $60 annual administration fee
    International students $1,800 + $60 annual administration fee
  • Prerequisites    

    If you need to discuss prerequisites for this course contact us

Students who successfully complete this course will be able to

  • Explain and carry out stock management procedures, including handling hazardous substances in the pharmacy
  • Carry out merchandising, displays and marketing as appropriate to the pharmacy environment
  • Perform accurate calculations related to retail operations.
  • Communicate and interact with clients to provide appropriate service and handle complaints.
  • Communicate and interact with pharmacy team members to create effective working relationships and demonstrate team leadership.

Assessment

This course is 100% internally assessed

Other requirements

Your course is delivered 100% online. To complete this course you will need access to a computer or device, broadband internet and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content and submitting online assessments. If you are unsure if your current computer/device or internet access allows you to complete your online learning with us, please contact us before applying to enrol.