New Zealand Certificate in Health and Wellbeing (Level 3) (Support Work)

Qualification code NZ2470

The New Zealand Certificate in Health and Wellbeing (Level 3) Support Work will prepare you to work within the mental health, addictions and disability sectors. This qualification will give you the skills and knowledge required to provide a person-centred approach that maximises independence. You will be capable of working under limited supervision under the guidance of your organisation and be able to implement personal plans.

This qualification is ideal if you are currently working in or interested in beginning a career in the mental health, addictions and disability sectors. Potential employment roles may include support worker, caregiver, employment consultants, community support worker, recovery facilitators, whānau workers, housing coordinators, youth workers, aged care workers and navigators.

For more information watch the programme overview video below.

Fee free offer

We are currently offering this qualification fee free. For information about how to enrol in the fee free offer, check out the Choose courses tab below. Ensure you also read the terms and conditions under the Fee free offer tab.


Need more info?

For more information view the brochure below or request a brochure to be sent to you. If you have any questions please contact us.


Download brochure
New Zealand Certificate in Health and Wellbeing L3 (180 KB PDF)

  • Level 3  
    Credits 70 
  • Workload

    For each credit, allow about 10 hours of study. This may be higher near assessment due dates.

  • Study type Open  
  • Cost $0 NZ Domestic

    Approximate cost for the full qualification based on 2018 fee information, not including annual administration fees, fee increases, textbooks, course materials or external exam fees.

  • Student loan

    Eligible for student loans, if you meet the criteria. Student loans and eligibility

For information about selecting courses to study towards this qualification, check out the Choose courses tab.

What you will learn

For details of the learning outcomes for each course, click on the links to the course pages further down the page.

Graduates of this qualification will be able to:

  • Recognise and respond to signs of vulnerability and abuse in a health or wellbeing setting
  • Demonstrate ethical and professional behaviour in a health or wellbeing setting
  • Provide person centred support to maximise independence
  • Recognise and respond to change

Work Experience

To study the courses in this qualification you need to be able to access a minimum of 100 hours of paid or unpaid employment in a relevant health and wellbeing context.

A relevant context includes, but is not limited to – aged care, acute care, community support, home-based support, respite care, mobile services and the youth development sector.

Each assessment requires a minimum number of hours of workplace practice to demonstrate competency. This workplace learning is a compulsory part of all the courses as the activities provide the context for your assessment. You will need to have a suitably qualified workplace verifier who has agreed to oversee your work.

Both you and your employer will need to sign a memorandum of understanding and provide information about your workplace verifier. Here is the memorandum of understanding to download and get signed.  Be prepared to upload the signed memorandum during the enrolment process. You will be able to download this memorandum during the online application process. 

Key dates

Our open courses are open for enrolment every month. Each open course starts on the first Monday of the month you choose for enrolment. You must complete your study within the given start and end dates.

See key enrolment dates

Assessment and exam

Every course is assessed differently - some require assignments and others exams. Check the individual course pages for more information.

Information about assessment and exams

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