Introduction to Banking

Course code FSC413

This online course is designed for individuals who wish to enter or progress employment within the banking sector and/or advance their skills and knowledge.

It provides you with contextual and product knowledge for entry or intermediate roles within the banking sector.

It enables you to outline banking structures, account structures and lending principles, and apply personal products and services to customer needs.

How to enrol

Before enrolling in this course you need to:

  • Choose the qualification you will study the course under. See the Work towards tab below for qualification options.
  • Check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses tab on the qualification page.
  • Level 4  
    Credits 15 
  • Study type Open  
    EFTS 0.125  
  • Availability
    2019 :  
    This course will start on the first Monday of the month you select for enrolment.
  • Delivery type
    2019 :  
    Online only
  • Workload

    All our open courses have a credit value. For each credit, allow about 10 hours of study. Your workload may be higher around assessment due dates.

  • Fees
    2019 :  
    NZ students $548 + $60 annual administration fee
    International students $1,647 + $60 annual administration fee
  • Prerequisites Check entry and other requirements under the qualification you are studying  

Students who successfully complete this online course will be able to

  • Outline typical banking organisations and how they interact with each other.
  • Outline the options for account ownership and the importance of understanding how and by whom accounts are to be operated.
  • Outline the characteristics of a range of services and products including personal transactions, savings, personal lending and home lending products and delivery channels.
  • Outline the lending process from initial application to final repayment.
  • Explain specific issues that may affect the application and approval processes
  • Explain specific issues that may affect the management, collections and recoveries process.
  • Apply the six step process to a range of standard banking situations to identify appropriate products and services to meet clients’ needs


This course is 100% internally assessed.


No textbooks are required for this course.

Other requirements

Your course is delivered 100% online. To complete this course you will need access to a computer or device, broadband internet and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content and submitting online assessments. If you are unsure if your current computer/device or internet access allows you to complete your online learning with us, please contact us before applying to enrol.