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This online course is designed for individuals who wish to enter or progress employment within the financial services industry and/or advance their skills and knowledge.
It provides you with knowledge about products, services and customer attitudes relevant to entry or intermediate roles within the financial services industry.
It enables you to use knowledge of services and products available across the financial services industry in an operational role and relate to customer attitudes within financial services and cultural contexts.
Before enrolling in this course you need to:
All our open courses have a credit value. For each credit, allow about 10 hours of study. Your workload may be higher around assessment due dates.
This course is 100% internally assessed.
No textbooks are required for this course.
Your course is delivered 100% online. To complete this course you will need access to a computer or device, broadband internet and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content and submitting online assessments. If you are unsure if your current computer/device or internet access allows you to complete your online learning with us, please contact us before applying to enrol.