Quality Management

Course code:
QM501
Level:
5
Credits:
15
Prerequisites: Please check entry and other requirements listed below
Workload: Approximately 5 hours per week
Availability: This course will start on the first Monday of the month you select for enrolment
Delivery type: Online assisted
EFTS: 0.125
2013 Fees: NZ students $507 + $60 annual administration fee
International students $1,524 + $60 annual administration fee

In this course you will learn:

  • Concepts of quality
  • Customer focus
  • Service quality
  • Supplier relationships
  • Total Quality Management and quality systems
  • Teamwork.