Communication and Relationship Management

73130

This first-year introductory online course is for people interested in a career working with people.

  •  
    Level
    5
  •  
    Credits
    20
  •  
    Cost
    2024
    $793 NZ Domestic
    $2,464 NZ International
    2025
  •  
    EFTS
    0.1667
  • Delivery type
    Online only
  • Teaching weeks 16 weeks
  • Workload Approximately 13 hours per week
  •  
    Prerequisites Check entry and other requirements under the qualification you are studying

This could be as a primary care worker, counsellor, support worker, mediator or facilitator. It is also suitable if you want to work in a role that need strong interpersonal relationship management skills, such as human resources, public relations, supervision or management.

For more information watch the course introduction video below.

 What you will learn

This online course will introduce you to psychological issues surrounding communication and interpersonal relationships, including applications of communication theory to applied situations.

It will help you develop awareness of your own strengths and weaknesses in interpersonal communication. You will have opportunities to strategise and carry out an approach to address such limitations.

 When you successfully complete this course you will be able to:

  • show an understanding of how your own interpersonal communication style reflects key principles of effective communication.
  • describe the impact of, and be responsive to, the effect of culture (e.g. gender, ethnicity, sexuality, religion, disability, social group) on relationships and communication.
  • identify and use communication methods that are appropriate for the context and intended outcomes of the interaction.

Assessment

This course is 100% internally assessed.

Textbooks

No textbooks are needed for this course.

Computer and internet requirements

To complete this course you will need access to a laptop or desktop computer, reliable broadband internet connection and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content, and writing and submitting online assessments. If you are unsure if your current computer or internet access allows you to complete your online learning with us, please contact us before applying to enrol.

How to enrol

Before enrolling in this course you need to:

  • choose the qualification you will study the course under
  • check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.

Work towards

You can do this course as part of these qualifications:

Certificate of Proficiency
Bachelor's Degree

Course availability over the next 12 months

Apr
May
Jun

June enrolment dates

Enrol by -
Course starts -
Course ends -
11 Jun 2024
24 Jun 2024
13 Oct 2024
Jul
Aug
Sep
Oct

October enrolment dates

Enrol by -
Course starts -
Course ends -
8 Oct 2024
21 Oct 2024
9 Feb 2025
Nov
Dec
2025
Jan
Feb

Dates for this course are not finalised yet

Check back later

Enrol by -
Course starts -
Course ends -
To be confirmed
To be confirmed
To be confirmed
Mar
  •  
    Level
    5
  •  
    Credits
    20
  •  
    Cost
    2024
    $793 NZ Domestic
    $2,464 NZ International
    2025
  •  
    EFTS
    0.1667
  • Delivery type
    Online only
  • Teaching weeks 16 weeks
  • Workload Approximately 13 hours per week
  •  
    Prerequisites Check entry and other requirements under the qualification you are studying