This excellent programme is designed for those working, or wanting to work, in the retail industry as a sales assistant. Successfully completing the programme will give you a recognised National Certificate and open the doors to a dynamic career in retail.

Download the brochure for this programme, ( .pdf 456kb) document will open in a new window. 

Programme structure

A range of self-select unit standards towards the qualification

FRS211 Certificate in Customer Relations
FRS212 Certificate in Selling Skills
FRS213 Certificate in Retail Merchandising
FRS214 Certificate in  Retail Business Skills

Entry requirements

Open entry

Level of study

Level 2 (Find out about levels of study).

Hours of study

460 hours

What do I do now?

Request a copy of the brochure.
Download an enrolment form.
For further information free phone 0508 650 200 or email