About the course

This course is designed for people working in retail who deal face-to-face with customers on a daily basis. You gain practical assistance and the opportunity to learn the skills that will develop you as a retail salesperson. Workbooks take you through a step-by-step process for developing your skills.

Successful graduates receive the Certificate in Selling Skills conjointly awarded by the New Zealand Retailers Association and Open Polytechnic.

This course is available in the following programme(s):

NC5570 National Certificate in Retail (Level 2)

What's in the course

Unit No	Unit Standard Title	Level	Credit
12008	Sell goods and/or services in a retail or distribution environment	2	6
11938	Assist customers to select goods and/or services face to face	2	2
11968	Maintain, enhance and integrate knowledge of legislation applicable to sale of goods and services	2	4
19583	Demonstrate knowledge of products in a retail or distribution environment	2	4

Assessment

Competency-based assessment to Unit Standard requirements

Fees

Download the fee schedule for 2010, ( .pdf) document will open in a new window.

What do I do now?

Request a copy of the brochure.
Download an enrolment form.
For further information free phone 0508 650 200 or email

Other Information

Successful graduates receive the Certificate in Selling Skills conjointly awarded by the New Zealand Retailers Association and The Open Polytechnic of New Zealand.