About the course

This course will enable you to identify client needs for service and for independence in using libraries and seeking information, to propose strategies for achieving this, and to explore the means of facilitating such programmes.

This course is available in the following programme(s):

OP5205 Diploma in Information & Library Studies Level 5
OP6208 Diploma in Information & Library Studies Level 6
OP7010 BAppSci Information & Library Studies Major
OP7020 BA Information & Library Studies Major
OP7020 BA Communication and Information & Library Studies Double Major
OP7020 BA Humanities and Information & Library Studies Double Major

What's in the course

• Information society
• Information literacy
• Learning theories and styles.

Module 2

• The reference encounter
• Interpersonal role of the librarian during the reference encounter
• Behavioural characteristics of the librarian and user
• Digital and virtual reference services.

Module 3

• The nature of user education
• Developing user education programmes
• Differentiating between instruction methods.

What students learn

• Explain the nature of information literacy and its significance in the information society
• Explain the reference encounter and discuss the interpersonal and behaviour skills required by the librarian to facilitate the reference interview
• Analyse the relevance of different methods of user education within various library types.

Prerequisite

72170 The Information Industry

Assessment

Fees

New Zealand Student Fee    $588.00

Additional Fee Information

What do I do now?

Request a copy of the brochure.
Download an enrolment form.
For further information free phone 0508 650 200 or email

Other Information

You will require regular access to a PC, email and the Internet.