About the course

In this course students will study quality management and how it is applied in the manufacturing and service industries.

This course is available in the following programme(s):

OP6208 Diploma in Information & Library Studies Level 6
OP7001 Bachelor of Business Level 7
OP7010 Bachelor of Applied Science Level 7
OP7020 Bachelor of Arts Level 7
NZIM Advanced Diploma in Management

What's in the course

Topics covered include

• Philosophy of quality management and total commitment of management
• Quality culture
• Internal and external customers
• Statistical quality control and the stable system
• Managing for continuous improvement (Kaizen)
• Quality control and assurance techniques
• Business process re-engineering.

What students learn

Students will be able to

• Evaluate the organisational culture and change required as a precondition for the introduction of quality management
• Identify the appropriate strategies to develop quality management in a chosen organisation
• Design, develop, and implement quality systems to suit a specific organisation.

Prerequisite

Fees

New Zealand Student Fee    $588.00

Additional Fee Information

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