At the Open Polytechnic we realise that sometimes things happen which require you to alter direction.

This may mean

• Extending your enrolment period
• Transferring a course
• Changing a course
• Withdrawing completely from your study.

To help you through these times we offer a number of services that allow you to change your enrolment.

Before you decide to change your enrolment, we strongly recommend you talk your options through with us. Wherever possible we want to help you succeed and reach your goals.

NB: Different criteria apply to school students studying under the STAR programme. Please refer to the Courses for Schools brochure or contact the STAR Coordinator on ph: 0508 227 000 for details.

Extending your enrolment period

If you are enrolled in an open enrolment course and you are unable to complete the requirements of the course in the 12 month enrolment period, you may apply for an extension of time of up to three months.

Note:

• Extensions to enrolment period are not available for fixed-term courses
• An extension to your enrolment period will not extend your Student Loan or Allowance entitlement
• Some National/New Zealand Certificate courses have specified enrolment periods and extensions cannot be granted. Refer to your Programme Guide for details.

To apply for an extension to your enrolment period you will need to complete and return an Application for Extension of Enrolment Period.

Application for Extension of Enrolment Period ( .pdf 74kb) Document will open in a new window.

Transferring a course

If you are enrolled in a trimester course and are unable to complete the requirements of your course during that trimester, you may request to transfer your enrolment to the next available offering of that course. You are only able to transfer a course once per enrolment.

Special conditions and a deadline for application apply. See your Programme Guide for conditions and key dates.

Note:

• If you transfer your course you are not entitled to a refund of fees if you then withdraw from the course
• Access to Online campus ceases when a transfer is actioned and is reactivated at the commencement of the new trimester
• If you have taken out a student loan, you should contact us before applying for a transfer. A trimester transfer affects your entitlement to a student loan.

To apply to transfer a course you will need to complete and return an Application to Transfer

Trimester Transfer Application Form ( .pdf 80kb) Document will open in a new window.

Changing courses

If you wish to change from one course to a new course, this is treated as a withdrawal and re-enrolment, and must be applied for within 14 days of the confirmation of your initial enrolment.

It is important to check your course material upon receipt to make sure they meet your study requirements.

Your enrolment cannot be transferred to another person.

If you wish to change your course, either contact us or email your request as soon as possible after receiving your course material.

Withdrawals and refunds

If you have no option but to withdraw from your course, you need to apply in writing to the Academic Registrar. This must be received within the first 75% of the time allowed to complete your course. The date of withdrawal is the date when your written or faxed Application to Withdraw is received by us. Alternately, you can forward a detailed email outlining your request to withdraw to Enrolment Services.

A fee of $50.00 will be deducted from any refund owing.

To apply to withdraw from your course you will need to complete and return a Request to Withdraw.

Request to Withdraw Form ( .pdf 83kb) Document will open in a new window.

Refunds

You may be eligible for a refund of fees, excluding non-refundable fees, provided that:

• You have returned all study material
• No work has been received by the Open Polytechnic
• No class has been attended (where applicable).

It is important to check your course materials upon receipt to make sure they meet your study requirements, as you must notify us within 14 days of the date of confirmation of your enrolment if you wish to withdraw and receive a refund.

When are you eligible for a refund?

*Non refundable include: Annual Student Administration Fee, fees collected on behalf of other organisations (eg. New Zealand Institute of Management).